All articles

21 guides so far, newest first. New guides go up two or three times a week.

Mistakes to avoidin Contracts and warranties

Contract mistakes builders make before they sign

Most contract disputes are set up before anyone signs. Close the seven gaps that cost builders money and start every job on firmer ground.

5 minute read

Explainerin People and leadership

Owner burnout: the warning signs

Burnout usually starts in the business before it shows up in your body. Spot the early signs in yourself and your managers, and change course in time.

4 minute read

Explainerin Safety and compliance

SWMS explained

Plenty of builders file a SWMS unread, yet it is the record a regulator asks for after an incident. Know when you need one and who signs it in your state.

4 minute read

Explainerin Finance and margin

WIP reporting explained

Your accountant says you made money, yet you still can't say which jobs did. A WIP report shows the real profit on every job while there is time to act.

4 minute read

Explainerin Contracts and warranties

Security of payment explained

Security of payment laws are one of the fastest ways to recover an unpaid claim. Every state runs its own Act, so learn yours before you need it.

4 minute read

Mistakes to avoidin Customers, leads and referrals

Customer communication mistakes during the build

Most customer complaints during a build start with silence. Fix seven habits and keep your customers onside, and off your phone, all the way to handover.

3 minute read

How-to guidein Site operations and delay

A site supervisor's weekly routine

When a supervisor's week has no shape, the paperwork happens at night and problems surface late. Give it a rhythm that catches them while they are cheap.

4 minute read

Mistakes to avoidin Finance and margin

Estimating mistakes that eat your margin

Most margin is lost at the estimating desk, long before anyone sees it on site. Fix seven habits and price jobs that actually make you money.

3 minute read

Top 10in Business value and reporting

Top 10 numbers to track in a building business

Turnover and a healthy bank balance can hide a business that is losing money. Track these ten numbers and you will always know where the money is going.

4 minute read

Explainerin Preconstruction and admin

Paid preconstruction explained

Free quotes eat weeks of estimating and most never sign. Charge for preconstruction, filter out the tyre kickers and turn far more quotes into jobs.

4 minute read

Mistakes to avoidin Site operations and delay

Variation mistakes that cost you margin

Variations should add margin, yet on plenty of jobs the extra gets built and the money never follows. Stop the seven leaks and get paid for every extra.

4 minute read

How-to guidein Finance and margin

How to build a 13 week cash flow forecast

A profitable job can still empty your bank account. See every cash gap 13 weeks out and close it long before it turns into a missed payroll.

3 minute read

How-to guidein Customers, leads and referrals

How to qualify a lead before you quote

A proper quote can take weeks, and most never sign. Screen out the time wasters first and spend your nights pricing jobs you can actually win.

3 minute read

How-to guidein Site operations and delay

How to run a handover that sticks

Customers judge your whole build on handover day. Give them a finished home with no defect list waiting, and walk away with a review worth having.

4 minute read

How-to guidein Trades and supply chain

How to keep good trades when everyone is busy

When every builder is chasing the same sparky, the best trades choose who they answer first. Be the builder they pick, without paying over the odds.

4 minute read

How-to guidein Business value and reporting

How to stop being the bottleneck in your business

If every question, price and purchase order still lands on you, growth stops there. Hand the work over, keep control and get hours of your week back.

4 minute read

Explainerin Finance and margin

Margin vs markup

Adding 20% to cost does not give you a 20% margin, and the gap costs you on every job. Price from the margin you need and keep the profit you planned.

4 minute read

How-to guidein Site operations and delay

How to price a variation

Every extra your customer asks for should add to your margin. Get each variation priced, signed and paid while everyone still remembers asking for it.

4 minute read

How-to guidein People and leadership

How to keep apprentices past second year

Apprentices mostly quit over the site, and the site is the part you control. Keep yours through the second-year slump and all the way to their ticket.

4 minute read

Top 10in Finance and margin

Top 10 ways to improve your margin

Your margin is decided before the slab goes down. Ten proven ways to win more of it back, starting with your very next quote.

5 minute read